All sales for our digital signature services are final. Due to the unique and intangible nature of our digital products and services, no refunds, returns, or cancellations will be accepted once the order is placed, work has commenced, or the final design has been delivered.
Refund requests based on subjective reasons such as dissatisfaction with the style, change of mind, or personal taste are not eligible for refund or compensation.
Any exceptions to this refund policy are made strictly as a gesture of goodwill and do not constitute a precedent or modification to the terms of sale.
Because our work is custom digital design, dissatisfaction with a delivered design is addressed through revisions—as described in our Terms and Conditions—and not through a refund. Customers must give us a reasonable opportunity to revise the design before claiming dissatisfaction or requesting a refund.
Where a design is informed by astrology, numerology, or graphology input, this analysis is inherently subjective and provided for personal exploration and artistic purposes only. Dissatisfaction with the perceived accuracy or effect of such input is not a basis for a refund.
If a chargeback is filed without first contacting us for resolution, we reserve the right to dispute it and provide evidence of service delivery. We encourage customers to reach out to us directly at studio.signaturedesignart@gmail.com before initiating any dispute with their payment provider.
Customers are responsible for providing accurate, complete, and clear information prior to order confirmation. Delays or dissatisfaction resulting from incomplete or inaccurate information provided by the customer do not entitle the customer to a refund.
If you have any questions or concerns regarding your purchase, please contact our support team at studio.signaturedesignart@gmail.com. We aim to respond to all inquiries within 24 hours during business days.