All sales for our digital signature design services are final. Due to the custom and intangible nature of our work, no refunds, returns, or cancellations will be accepted once the order is confirmed, work has commenced, or the final design has been delivered.
Refund requests based on subjective dissatisfaction — such as personal taste, change of mind, or stylistic preference — are not eligible for a refund.
Any exceptions to this policy are made strictly as a gesture of goodwill and do not constitute a precedent or modification to our terms of sale. Approval of one exception does not guarantee approval of future exceptions.
If a chargeback is filed without first contacting us for resolution, we reserve the right to dispute it and provide evidence of service delivery. We encourage customers to reach out to us directly at studio.signaturedesignart@gmail.com before initiating any dispute with their payment provider.
Customers are responsible for providing accurate, complete, and clear information before order confirmation. Delays or dissatisfaction resulting from incomplete or inaccurate information provided by the customer do not entitle the customer to a refund.
If you have questions about your purchase, please contact us at studio.signaturedesignart@gmail.com. We aim to respond within 24 business hours.